Terms & Conditions

By using our website or engaging our services, you represent that:

• You are at least 18 years of age or have the legal capacity to enter into binding contracts
• You have the authority to bind any business entity on whose behalf you are acting
• All information you provide to us is accurate, complete, and up-to-date
• You will comply with all applicable laws and regulations

Nexus Resolution provides the following professional services:

2.1 Social Media Marketing Services

We offer a 1-week free trial period for our social media marketing services. This includes paid advertising campaigns, lead generation, content creation, UGC video creation, and performance analytics. After the trial period, standard pricing applies unless otherwise agreed in writing.

2.2 Website Development Services

Our website development services operate on a satisfaction-based model. We develop your website and present it for your approval. You are only charged if you are satisfied with the final product and choose to proceed. If you are not satisfied, no charges will be applied.

2.3 U.S. Business Registration Services

We provide business registration services for LLCs and Corporations in the United States with a no-advance-payment model. Payment is only required after your business has been successfully registered with the appropriate authorities.

3.1 General Payment Terms

All fees and charges for our services will be clearly communicated to you before you commit to any paid service. Payment terms may vary depending on the specific service selected.

3.2 Free Trial Terms

The 1-week free trial for social media marketing services is available to new clients only. You may cancel at any time during the trial period without incurring charges. If you continue services after the trial, standard rates apply.

3.3 Refund Policy

Due to the customized nature of our services:

• Social media marketing services: Refunds are evaluated on a case-by-case basis
• Website development: No charges apply if you are not satisfied with the final product
• Business registration: Refunds may be available if registration fails due to our error

3.4 Late Payments

Any unpaid invoices may be subject to late fees or suspension of services. We reserve the right to charge interest on overdue balances at the maximum rate permitted by law.

To ensure successful service delivery, you agree to:

• Provide accurate and complete information required for service delivery
• Respond to our communications in a timely manner
• Provide necessary access credentials, materials, and approvals when requested
• Review and approve deliverables within agreed timeframes
• Ensure you have the legal right to use all materials you provide to us
• Comply with all applicable laws, including advertising and business regulations

5.1 Our Intellectual Property

All content, materials, processes, and methodologies developed by Nexus Resolution remain our intellectual property unless explicitly transferred through a written agreement. This includes our website, branding, proprietary tools, and methodologies.

5.2 Client Deliverables

Upon full payment for services, you will receive the agreed-upon deliverables. For website development, you receive full ownership of the final website upon payment. For marketing materials and content, ownership transfers upon completion of payment.

5.3 Client-Provided Materials

You retain all rights to materials you provide to us. By providing materials, you grant us a license to use, modify, and display them solely for the purpose of delivering our services to you.

While we strive to deliver exceptional results, we must clarify that:

• We cannot guarantee specific business outcomes, revenue targets, or customer acquisition numbers
• Marketing results depend on numerous factors beyond our control, including market conditions, competition, and your product/service quality
• Business registration timelines may vary based on government processing times
• We are not liable for decisions made by third-party platforms (e.g., social media networks, government agencies)
• Website performance depends partly on your hosting provider and other third-party services

We respect the confidentiality of your business information. We will not disclose your confidential information to third parties without your consent, except:

• To trusted service providers who assist in delivering our services
• When required by law or legal process
• To protect our rights, property, or safety

You similarly agree to keep any proprietary processes, methodologies, or strategies we share with you confidential.

8.1 By Client

You may terminate services at any time by providing written notice. You will be responsible for payment of all services rendered up to the termination date.

8.2 By Nexus Resolution

We reserve the right to terminate or suspend services if:

• You breach these Terms
• Payment obligations are not met
• You engage in illegal or unethical activities
• Continuing the relationship would harm our reputation or business

8.3 Effect of Termination

Upon termination, you must pay all outstanding invoices. We will provide completed deliverables for which payment has been received. Ongoing services will cease, and access to our systems will be revoked.

To the maximum extent permitted by law:

• Our total liability for any claims arising from our services shall not exceed the amount you paid us for those services in the 12 months preceding the claim
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not responsible for losses resulting from factors beyond our reasonable control
• We are not liable for the actions or decisions of third-party platforms, government agencies, or other external parties

You agree to indemnify, defend, and hold harmless Nexus Resolution and its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from: (a) your breach of these Terms, (b) your violation of any law or regulation, (c) your infringement of any third-party rights, or (d) content or materials you provide to us.

In the event of any dispute arising from these Terms or our services:

1. We encourage you to contact us first to resolve the issue informally
2. If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association
3. Arbitration will be conducted in the United States
4. Each party will bear its own costs of arbitration

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in the United States.

We reserve the right to modify these Terms at any time. We will notify you of any significant changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

14.1 Entire Agreement

These Terms, along with any service agreements and our Privacy Policy, constitute the entire agreement between you and Nexus Resolution regarding the use of our services.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to any successor or affiliate without restriction.